For all orders exceeding a value of 100USD shipping is offered for free.

Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.

Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.

Piano string customization, grand piano and upright piano bass area wrapped in copper wire strings can be customized, and after communicating with the customer service size, order, thank you for your support

Measuring the strings requires an accurate micrometer with an accuracy of 0.0003 inches

We have professional equipment to make strings, and have worked for many years to make strings of technical personnel, the use of high-quality materials, made of good quality strings, good sound

Due to the difference of time difference, when we see the consultation email, we will reply the first time